All orders placed before 12pm EST time will be processed and shipped same business day. Additional processing time may be required during busy or holiday seasons.
Shipping Options
United States
Transit time: 3-5 business days once shipped.
Couriers: DHL eCommerce / USPS Tracked
Cost: $8.95 USD flat rate, or FREE for orders over $35*.
Canada
Transit time: 3-5 business days once shipped.
Couriers: Canada Post Tracked or Purolator Tracked.
Cost: $8.95 USD flat rate or FREE for orders over $35*.
United Kingdom
Transit time: 3-5 business days once shipped.
Couriers: Royal Mail Tracked
Cost: $6.95 USD flat rate or FREE for orders over $35*.
International
Transit time: 2-6 weeks once shipped
Courier: DHL International Tracked
Cost: $12.95 USD flat rate or FREE for orders over $75*.
*Free shipping requirement is calculated after discounts. **Certain EU nations may have different shipping rates, which are calculated during checkout. Transit times may vary depending on destination, and applicable only after order is processed and shipped. We cannot guarantee shipping times due to postal service interruptions, labor strikes, or other causes of delay beyond our control.
Shipping is currently unavailable to the following countries: Ascension Island, Bahrain, Bulgaria, Chile, China, Falkland Islands, Faroe Islands, French Southern Territories, Germany, Greenland, Israel, Kiribati, Macao SAR, Mayotte, Mexico, Montserrat, Niger, Nigeria, Oman, Peru, Philippines, Qatar, Samoa, South Africa, South Georgia & South Sandwich Islands, Svalbard & Jan Mayen, Tristan da Cunha, Turkey, Turks & Caicos Islands, U.S. Outlying Islands, United Arab Emirates, Vanuatu, Venezuela
Frequently asked questions
When will I receive a tracking number?
Please allow up to 24 hours for your order to be processed, once shipped, you'll automatically receive a tracking number to the email you entered for your order.
Will I need to pay duties and/or taxes?
For international orders outside of the US, Canada, or UK, import duties and taxes may apply, you will be responsible for paying any applicable duties or tax charges.
What if my package is missing or stolen?
If you've already checked your tracking, please first try to contact the courier that shipped your order was shipped with along with your tracking number, and they will help you investigate and locate your package. If they're unable to assist, please contact us and we'll be happy to help.
What if my package is damaged?
If you received a damaged or defective product, please email us at support@esqido.com within 30 days of receiving your order, and attach a photo of the product.